Shipping and Return Policy

SHIPPING

PIPELINE® provides FREE standard shipping on all apparel and accessories. If you want it sooner, we use the best carriers in the business to make sure your order gets to you on time. We ship from our central warehouse in Compton, California. Our carriers include FedEx, United Parcel Service and the United States Postal Service.

Domestic Shipping:

Federal Express - We offer these shipping options:
Fed Ex Priority
Fed Ex 2 day
Fed Ex Home Delivery

In accordance with FedEx shipping policies, the FedEx carrier must obtain a signature at time of delivery.

United Parcel Service (UPS) - We offer these shipping options:
UPS Next Day Air
UPS Next Day Air Saver
UPS Ground
UPS Next Day Early A.M.
UPS 2nd Day Air

United States Postal Service (USPS) - We offer these shipping options:
USPS Express Mail®
USPS Parcel Post®
USPS Priority Mail®
USPS Priority Mail® Flat Box Rate

International Shipping:

United States Postal Service (USPS) - We offer these shipping options:
USPS Priority Mail® International
USPS Express Mail® International
USPS Global Express Guaranteed®
USPS Priority Mail® International Flat Rate Box

Shipping Costs
Shipping costs other than the FREE standard shipping we provide are calculated and displayed before you complete your PIPELINE® online order. You can also see shipping costs on the Order Confirmation email and on online Order Status.

On international shipments, some countries charge fees for packages delivered from the USA. PIPELINE® is not responsible for customs or other import fees that International countries may levy on arrival of your package. Check and see if you will be charged fees for an incoming package from the USA before you order.

RETURNS
All purchases are non-refundable. If you are not 100% satisfied with your PIPELINE® product, email us within 10 days of receipt and we will exchange it for something else free of charge. We allow one exchange per order. You will be responsible for the return shipping but we will pay for shipping the exchange product back to you. We will not ship the new product until we receive the one you are exchanging. It must be in original condition (unwashed, unworn) and must be received within 30 days of your original order. We will not accept returns or exchanges after the 30 day period. All sale items are non-refundable and non-returnable. If we made a mistake with your order, we will reimburse you for the cost of shipping the product back to us and the cost of shipping you a replacement.

If you've got another question not answered here, send us an email at customerservice@pipelinegear.com, and we'll get back at you within 48 hours.